4 out of 54 of 5Verified purchaseTraining and onboarding
Training took some time but support helped a lot
The onboarding process was pretty detailed, and I had to be patient to get through all the training material. Sometimes, I felt the pace was a bit slow, and I had a few back-and-forths with support to clarify certain points, especially around how the dialer integrates with my existing systems. However, the people on the phone were pretty responsive overall, even if it took a couple of calls to get all my questions answered. I guess with software as customizable as this, it’s reasonable that it took effort on my part to understand everything fully. Looking back now, I appreciate the training even if it felt a bit long initially, because it got me ready to use the platform confidently.