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WFHI review

Training took some time, but steps were mostly logical

3 out of 53 of 5Verified customerTraining and onboarding

Training took some time, but steps were mostly logical

My experience with the training and onboarding process was fairly balanced. The time required was longer than I initially anticipated, partly because some steps weren't in the most intuitive sequence. Specifically, setting up the database before fully understanding the dialer functionality slowed me down, as I had to revisit parts of the training to connect the dots. However, once I adjusted to that order, the workflow made more sense and I could move more confidently. The telephonic support provided some helpful guidance along the way, though the queries I had manually took a bit to resolve. Payment and invoicing were straightforward with no surprises, which helped keep the process smooth. I appreciated the automatic updates since they kept improving the software without extra effort. In summary, while the onboarding was a bit longer than expected, it did proceed in a sensible manner overall, just with some minor inefficiencies that added to the overall duration.

Jagdish ChadhaManipur, IndiaExperience: Published:
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