Training took some time but explanations were mostly clear
The training sessions I undertook with WFHI were quite detailed and required a decent time commitment, more than I initially thought. However, the explanations provided were mostly clear and helped me understand the functionalities of the software, especially the calling and database features. I felt the pace was generally well suited, and although some points could have been illustrated better, the overall clarity helped me get familiar with the remote workflow setup. The onboarding flow also made it easier to follow along. The only drawback was that occasionally, explanations assumed some prior knowledge which I didn’t have, so I had to pause and revisit those sections. Despite that, I appreciated how the training was structured, and the software’s automatic updates kept the content relevant throughout my learning process, which I found quite helpful.