Training took some effort compared to what I used earlier
Trying out the WFHI training and onboarding experience was quite different from what I had used before. At first, I thought it was going to be simple because other software I knew had more condensed tutorials. It ended up needing more time, mainly because there were new features like the integrated dialer and database updates that I hadn’t seen combined in one place. The training covered a decent amount, but I found myself circling back to earlier lessons to connect the dots properly. It wasn’t bad, though; the effort was partly due to the platform’s unique workflow that took some getting used to. I also liked how the training showed things in steps but still required active involvement on my part. Compared with previous onboarding experiences, I’d say it’s a fair balance between guidance and self-learning, though it could be handled in fewer steps. Taking it all together, it did take effort but also built better understanding over time.