Training took some effort, but was better than before
Compared to previous training programs I have attended, the WFHI onboarding required slightly more effort upfront, mainly because I had to familiarize myself with some new software features and tools like the dialer and database. The sessions covered a comprehensive set of functionalities, which meant a longer time spent understanding everything properly. However, the pace was reasonable and explanations were clear, which made the entire process manageable. I found the step-by-step guidance helpful, especially in dealing with automatic updates and the invoicing system, which was a bit different from what I was used to. Overall, while it wasn’t the easiest onboarding experience I’ve had, it was definitely an improvement over others due to the practical approach and telephonic support that was responsive and patient. So, this training was demanding but ultimately rewarding.