Training took some adjustment with my hours
I found the training and onboarding sessions to be quite thorough but it did take some effort to fit them into my actual working hours. Since my work schedule is quite irregular and sometimes includes late evenings, I had to rearrange my usual routine to attend the training sessions as they were scheduled. The software itself requires a solid understanding before you can use its database and calling tools efficiently, so I dedicated quite a few sessions to practice and get comfortable. The onboarding process was structured and well organized, but it assumes that you will have a fairly fixed time to dedicate to learning upfront. Once I was able to set aside time regularly during the week, the progress was steady and the automatic updates didn't disrupt my learning flow. I appreciated that the telephonic support was accessible, so when I couldn't understand a feature, I could call and get some clarifications, albeit with some waiting time. Overall, the training effort was manageable but definitely required planning to match my own work hours and avoid clashes.