Training took right amount of time
The onboarding and training process took about three days in total, which felt appropriate for the material and software complexity. By the end, I felt confident enough to use the dialer and manage customer records through the database effectively. The sessions were clear and paced well, not rushing but also not dragging. While the training was thorough, it could have included a bit more about troubleshooting common issues or optimizing call workflows. Still, I did not feel underprepared at all. The training also covered the invoicing and payment process steps clearly, so no problems there. Overall, the time invested yielded a solid understanding and practical skill set. I appreciate that this was not an overly drawn-out or superficial exercise but balanced. So my single reservation is only about extra troubleshooting content, not the training duration.