Training took much longer than I expected, which was disappointing
From my past experience with online training platforms, I thought the onboarding and training process with WFHI would be more streamlined and quicker. However, it ended up taking considerably longer to get through the initial modules than I had anticipated. The navigation through the training material was sometimes clunky, and finding specific topics was not as easy as other systems I'd used before. While the content was relevant, the pacing felt slow and not very engaging, which made it hard to stay motivated. They did have telephonic support available, which was helpful at times, but it didn't fully make up for the amount of time spent just figuring out how to complete training. I also noticed the software updates happened regularly, but that didn't speed up the learning process. In comparison to what I'm used to, this onboarding felt more drawn out and required more patience. I hope they improve this in the future because time efficiency is quite important for me.