Training took much longer than I expected to get started
The onboarding and training process was definitely longer than I initially thought it would be. I had expected to finish setting up and start using the software within a few days, but it stretched over a week. Part of the delay was because some training modules didn't match my initial expectations, especially the ones related to the dialer and the database usage. On the positive side, the instructors provided enough detail and were responsive when I reached out for help. However, the process felt slower due to waiting for the next sessions and absorbing complex materials. I did learn quite a bit by the end, but the amount of time it took was frustrating at times. Next time, I would look for something a bit more streamlined, but I appreciate that the training was comprehensive even if it was longer than expected.