Having used other platforms before, I assumed the training and onboarding here would be quicker and

Having used other platforms before, I assumed the training and onboarding here would be quicker and

Having used other platforms before, I assumed the training and onboarding here would be quicker and more straightforward. Unfortunately, I found myself spending more time than anticipated just to grasp the database feature and the calling tools. The automated training modules felt less comprehensive than what I previously experienced elsewhere, which meant I had to experiment and figure things out largely on my own. Even though the onboarding flow was designed to be smooth, it felt fragmented and occasionally confusing compared to what I was used to. The payment and invoicing process was clear, but it didn’t offset the additional effort required to get comfortable with the software. Support was available by phone, but I hesitate to reach out every time because it didn’t always resolve my concerns immediately. This experience made me realize that while the platform has potential, the initial investment of time to get up to speed was higher than I'd expected from earlier encounters. It was a more challenging process to settle in than I had hoped for with this software and training package.