Training took longer than I hoped but was worthwhile
Starting with the training and onboarding, I found that the sessions were quite thorough but included some repetitive content that could have been streamlined. I waited through a couple of steps where the trainers re-explained the same workflow processes, which made the onboarding drag a bit longer than expected. Still, the overall structure was clear, and the software itself was introduced systematically which helped me get a better grasp by the end. The dialer and database tools were explained well, but I felt that the pace could have been a little faster given some repeats. On the plus side, the onboarding flow guided me through sign-up, payment, and setting up the calling tools very clearly without confusion. However, waiting for priority assistance answers several times slowed things down during training. The automatic software updates happened pretty smoothly during my learning period, which was helpful without disruption. So, while it took longer than I anticipated and had some unnecessary repetition, I’m glad I stuck with it because by the end, I felt decently prepared to use the tools effectively.