Training took longer than I hoped
I was eager to get started with WFHI’s training and onboarding, but it definitely took more time than I had anticipated. The sessions explained many aspects clearly, especially the basics of using the dialer and managing the database feature. I liked the conversational tone of the trainers, which made it easier to ask questions and clarify doubts. However, some of the later modules felt a bit rushed, or the instructions assumed prior knowledge that I didn’t have, which slowed me down. Automated updates happened smoothly in the background, which I appreciated, but I found that learning to navigate the software’s calling tools in practical use required repeated practice beyond the training. On the plus side, signing up and paying were straightforward, and I was able to keep track of invoices without issue. Overall, the experience was a mix of clear guidance and unexpected gaps, so while I’m more confident now than when I started, I know I’ll keep discovering new tricks as I actually put the software to work.