Initially, I thought the onboarding training would be fairly quick, but it actually took much longer

Initially, I thought the onboarding training would be fairly quick, but it actually took much longer

Initially, I thought the onboarding training would be fairly quick, but it actually took much longer than I anticipated. The software itself was decent once set up, and the calling tools and dialer were useful features. However, the training sessions involved a fair bit of repetition and some forced waiting around before we could move on. I found myself having to explain basics more than once, and it felt a little tiring having to run the same steps again to get familiar with the database and the workflow software. While the automatic updates helped keep the software current, navigating them during the onboarding wasn’t very intuitive. I’m not sure if I would want to do this training all over again without some external help, as I imagine it can be challenging to cover everything solo. The sign-up and payments were straightforward enough, but I did find the overall time commitment for training more taxing than I expected. After going through it once, I’m probably going to prefer reaching out for support next time I deal with major updates or refreshers.