Training took longer than expected with repeated waits
I expected the onboarding and training process at WFHI to be more streamlined, but it didn't feel that way for me. There was a lot of repetition in the sessions, especially regarding the use of calling tools and database management. Each module seemed to cover similar topics multiple times. Waiting periods between steps were also longer than I anticipated, which slowed down my overall progress. Sometimes I had to wait for telephonic support just to move further in the onboarding, which was frustrating. While the training did cover the necessary features eventually, the pace made it feel inefficient. I hoped to get started faster but found myself stuck waiting or revisiting things I thought I had already learned. In the end, the overall experience did not match my expectations for a smooth and quick onboarding process.