training took longer than expected, it wasn’t much fun
I thought training would be shorter because the signup process seemed simple enough. But once I started the onboarding and training sessions, it took much longer than I expected to really get the hang of using the dialer and managing the database system. I kept waiting for something smoother or quicker but found myself needing to replay the training videos multiple times. I liked that the automatic updates helped keep the software current, but honestly that wasn’t enough to make the experience great. Telephonic support was ok, but mostly I felt like I was left to figure things out on my own. The billing and payment setup went smoothly, and invoices were handled without much hassle, which was one bright point in the whole process. Overall I’m a bit disappointed because it took more time and effort than I hoped, and I did not get the feeling the training matched the initial expectations I had been told about.