Training took longer than expected due to self-led discovery
Starting the training and onboarding, I found the initial videos and documents helpful but incomplete for covering all the features I wanted to learn. After completing the provided sessions, I still had to spend quite some time figuring out parts of the dialer and database functionalities by myself, exploring menus and testing settings. This extended the overall time I needed before feeling confident using the software daily. While the core training offers a solid foundation, the reliance on self-exploration slowed down my preparation and sometimes left me uncertain if I was using the system as intended. Adding more guided walkthroughs or interactive examples could significantly reduce that extra time and make onboarding faster for busy users like me.