Training took longer than expected, could be more engaging
When I started with WFHI's training, I expected a quicker ramp-up to using their remote work software efficiently. Unfortunately, it took longer to get fully comfortable with the platform and calling tools than I had hoped. Although the training materials were present and informative enough, they sometimes felt dry and repetitive, which made staying focused challenging. The onboarding flow didn't quite flow smoothly either; a few steps required more clarification or hands-on practice time. On the plus side, the telephonic support was responsive whenever I reached out, which helped resolve issues as I learned. Also, the automatic updates improved the software during this period without causing interruptions. However, I do think the training could be more engaging and interactive to help reduce the time it took to become productive with the tools. With some enhancements, the experience might not feel as lengthy or tiresome going forward.