Training took longer than expected but was quite thorough overall
I found the training and onboarding quite comprehensive, though it definitely took more time than I had initially anticipated. Before starting, I expected a quicker overview, but the sessions were detailed and well-structured, covering the software’s various components including the dialer and the database system thoroughly. This thorough coverage helped me understand the workflow clearly, even if I needed to be patient through the longer sessions. I appreciated that the training adapted as I progressed, with automatic updates integrated into the learning process which kept everything current without extra hassle. However, the lengthiness of the onboarding flow was a bit of a drain on my schedule, making me wish some steps could be trimmed for speed. Regardless, the support team’s readiness to assist during this time helped smooth over any confusion. In the end, I think the training matched what I expected in quality but not in speed, which is why I gave this rating.