Training took longer than expected, but usable now
Starting with WFHI's training was a mixed experience for me. Initially, I was stuck on the details of using the dialer and its integration with the database feature. This specific moment where I realized I needed to revisit some steps in the training set me back by a couple of days. The training modules were clear but quite dense, which made onboarding slower than I expected. On the other hand, once I got past the initial roadblocks, the software behaved steadily during my daily use throughout the week. Automatic updates rolled out without causing any interruptions, and the telephonic support was there when I needed extra help. I found the invoicing and payment system easy enough to navigate. Despite the slow start, I am satisfied enough with the overall experience that I would consider working through a second cycle if needed. The steps don't come easy, but once mastered, it aligns well with my remote workflow requirements.