Training took longer than expected and felt incomplete
While the initial introduction to the software was handled warmly, I felt that the overall training took longer than I had anticipated, which was a bit discouraging. The instructions were often not as clear as they could have been, leaving me confused at times about the use of certain features in the calling tools and database. I wished there was a more structured onboarding process to help speed things up. The sign-up and invoicing worked fine, but what I felt really missing was detailed guidance on effective workflow use. This gap made me pause with enthusiasm during the early days of usage, which could have been avoided with better preparation.