Training took longer but explanations were clear
One specific moment during the onboarding stood out: when they explained how the database syncs with the dialer, that was really clear and made immediate sense to me. The rest of the training was okay but not always as detailed, so it took a bit more time to feel fully comfortable with other features. The instructions were sometimes a bit general, and I had to replay parts or ask for clarification. Despite that, the clarity of that one key section helped me feel like I could handle most tasks after some practice. Overall, the time invested wasn’t too short, but the explanations in places were definitely useful.