Training took its time but was mostly sensibly ordered
The overall onboarding and training process with this software was quite thorough, though I must admit it took longer than I originally anticipated. Starting from the sign-up phase, the steps involved were mostly arranged in a logical sequence, which helped me navigate through new software features like the dialer and database modules without too much confusion. However, sometimes it felt like some content was a bit redundant, especially when similar concepts were introduced at different stages, which stretched the total time required. The automatic updates were a nice touch and did help keep me up to date with new improvements without extra effort on my side. Telephonic support made progress smoother, as any questions I had about the training or software steps could be answered quickly. I appreciate that although it took quite a bit of time to complete, the training did leave me feeling fairly confident in managing the system’s capabilities. On balance, the duration was the one downside, but the sensible order of information made it easier than it could have been, so I consider the trade-off acceptable overall.