When I started with the training and onboarding, I wasn’t quite sure how comfortable I would feel ma
When I started with the training and onboarding, I wasn’t quite sure how comfortable I would feel managing the software on my own. The initial modules covered the basics clearly, but some parts around the dialer and database setup were a bit confusing at first. It took me some effort to get used to the layout and terminology, which slowed me down a little. However, as I progressed through the sessions and used the calling tools during trial practice, I gradually felt more confident that I understood how things worked. The mix of video tutorials and live telephonic support was helpful, even if it took some back and forth. I wouldn’t say I was completely at ease by the end, but definitely more prepared than when I began. The process wasn’t lightning fast, but I think the investment in time was worthwhile in building familiarity.