Training took effort, mostly as expected
When I signed up, I wasn’t exactly sure what to expect from the training and onboarding, but I knew it would take some effort. The initial training matched what I thought it would, though I found myself going over some parts more than once to really grasp the workflows. The sessions covered the software features fairly well, but I felt some real-world use scenarios could have been explained better. I did appreciate the support during the calls and database usage as those were complex for me. The onboarding was smooth enough, but integrating the dialer with my existing tools took time and multiple attempts. Looking back, the effort I put in turned out necessary to get comfortable, but maybe a little more personalized guidance would have reduced that. So overall, it was positive but definitely required some commitment on my part, which I’m now used to.