Training took effort; might need support again next time
The training sessions were quite in-depth and required a good bit of concentration. Onboarding started well, with clear videos and guides, but as I moved into hands-on tasks, I realized there were a lot more intricacies than I initially expected. I spent several hours familiarizing myself with the calling tools and the database features. It felt rewarding to figure things out, but honestly, it also felt a bit overwhelming at moments. I did find the telephonic support helpful when I called in to clarify certain steps, but next time I onboard, I think I’ll definitely want some assistance again, perhaps more than I did this time. The automatic updates are convenient though and seem to keep the system fresh without any extra effort from me. Still, yes, it took significant effort this round, so I’m prepared to seek help again if needed during future refreshers or if new features roll out.