Training took effort compared to what I used before

Training took effort compared to what I used before

I found the onboarding training somewhat different from other programs I’ve tried. The initial modules took a fair bit of time to get through and were detailed, which was helpful but also quite intensive. Some features of the dialer and database felt familiar, yet the way WFHI integrates them required me to learn new workflow patterns. That meant I needed to invest more effort than I initially expected to reach a comfortable pace. On the other hand, having access to updated materials and regular automatic updates helped balance things out. Overall, the training was a solid mix—useful but demanding, calling for consistent attention during the first week especially.