Training took effort but fit what I expected
When I signed up, I was prepared for a step-by-step learning curve, and that is exactly what the onboarding process delivered. I went through several modules of training focusing on the software's core functionalities and how to integrate them smoothly with remote workflows. It consistently matched the descriptions given during the sign-up phase, so my expectations were well set. However, it was not entirely effortless; I had to dedicate focused time daily to keep pace with the training materials and practical sessions, especially the parts involving the call dialer and database management. The instructors provided clear instructions, but applying those in my setup required patience. Automatic updates sometimes added new features during the training itself, which meant occasionally revisiting earlier lessons to stay current. I also made use of telephonic support a couple of times to clarify onboarding steps, which was straightforward but required waiting during busy hours. Overall, the onboarding process was thorough and aligned with my initial understanding, demanding a fair amount of effort but justifiable given the scope of the software and training content.