Training Took Effort but Felt Useful
Getting started with the WFHI software had its ups and downs for me. The onboarding training was thorough, although it sometimes felt like a lot of information at once. They covered the dialer and database setup well, which helped me understand how to streamline remote workflows better. I appreciate the automatic updates feature since it kept the software fresh without my needing extra effort. However, right after finishing the initial training, I found myself needing a bit more help when trying to implement complex tasks on my own. The telephonic support was available, but I'd prefer a quicker response next time. The invoicing and payment process was smooth and well-explained during onboarding, so that was stress-free. All in all, the training demanded time and attention but prepared me reasonably well, even though I think I may seek assistance again in future use.