Training took a while but handled glitches
My experience with the onboarding and training was mixed but overall okay. I liked the way the training modules walked me through using the dialer and database step-by-step. That part was clear and helped me start using the software efficiently. However, I did hit a snag when trying to integrate the automatic update feature with my existing workflow. It took a bit longer than expected to sort it out, which was a little frustrating. The telephonic support was helpful here, though, and they guided me patiently. The sign-up and invoicing processes were smooth too, so the initial setup didn’t cause any trouble. I appreciated that the training didn’t just gloss over problems but acknowledged them and gave support to fix them. While it wasn’t perfect, the experience left me confident that if issues pop up later, there’s assistance ready. Overall, it took longer than I hoped, but the clarity and support helped me get through it.