Training took a solid chunk of time but explained well
The onboarding and training process definitely took a good bit longer than I originally expected, almost a couple of days, but that was mainly because the material was thorough and well-structured. Each step was clearly explained, and the demos made the functionalities like the calling tools and database features easier to grasp. The voice on the telephonic support also helped clarify queries during training sessions. However, I did notice that some sections weren’t as tailored to my specific workflow needs, which meant I had to figure out a few details on my own to make everything click. The invoicing and payment process was transparent and hassle-free, which saved time during setup. Given the complexity of remote workflow software, this amount of time investment felt justified, even if it delayed me hopping fully into active use. Overall, the training did its job well for understanding the software and getting started on the right foot, even though a bit of customization guidance could have improved it.