Training took a solid amount of time to get through
When I first started the training and onboarding, I thought it would be pretty straightforward. However, the initial walkthrough took longer than I expected since I had to get familiar with the various modules and the calling tools. It was helpful to go step-by-step through the dialer and database features, but some parts of the interface weren’t immediately intuitive, so I found myself consulting the help documents a few times. The telephonic support was available and somewhat useful, although I might need to reach out again the next time I start the software fresh because some details didn’t stick the first time. The training content was thorough but could be paced better; at times I felt overwhelmed by the information. Signing up and the invoicing processes were clear and smooth, which made settling in less stressful. Overall, while I managed to get through most of the training without external help, I’d be open to calling support again if I forget certain functionalities or face difficulties later on. It wasn’t a bad experience but definitely one where repeated assistance might be needed to be fully comfortable.