Training took a fair bit of effort, but the demo call made things clear
The initial onboarding and training was a bit of a journey. Many concepts were explained in simple terms, though not all sections were equally clear. The moment that really helped me was the demo call where the trainer walked through the dialer’s features live; after that, understanding the software’s workflow was easier. Before the call, I often had to rewatch videos or read help docs multiple times to grasp some features. The software and database setup were well laid out but still required patient attention. I wouldn’t call the entire training effortless, yet the resources provided were valuable, and I felt supported. Overall, the learning curve was manageable but had sharp edges that made me put in conscious effort. If one can get past the initial explanations, working with the software is smooth, and updates don’t disrupt the flow too much. Just expect a bit of reading and practice.