Training took a decent amount of time
The training and onboarding from WFHI took longer than I had anticipated. Day after day, I noticed it required consistent effort to keep up with the software updates and new features being introduced. Although the initial steps were manageable, integrating the database properly into my workflow demanded more detailed attention. The dialer and calling tools were explained well in the training, but it still took time to get used to their interface in practice. The telephonic support was helpful on occasion but not always immediately available when I needed quick answers. I had to repeatedly follow up, which was tiring after the first few times around. Despite these slowdowns, I found that sticking with it was necessary to handle the invoicing and automatic updates correctly. I’ve done probably about half a month of ongoing work to fully grasp the setup, so it wasn’t instant but workable. If time is a constraint, be prepared for this kind of drawn-out process.