The onboarding and training were pretty solid, though I hesitated a bit about whether I’d be able to

The onboarding and training were pretty solid, though I hesitated a bit about whether I’d be able to

The onboarding and training were pretty solid, though I hesitated a bit about whether I’d be able to manage again without some help. The explanations during the sessions were clear enough, and I appreciated the examples they used when showing me how the dialer and database features work. But some of the more advanced bits of the software made me wonder if I was missing some shortcuts or easier ways to handle things. I think the telephonic support I got was encouraging and helped clarify some of my doubts, though I’m not sure if I’d be confident going through the setup from scratch all by myself next time. I suppose that means I’d likely have to call back and ask again if I tried to onboard another project or team member later on. The payment and sign-up process was smooth, and I liked that the automatic updates kept the system current without me needing to intervene. Overall, while the initial training went well, I do feel like ongoing guidance might be necessary for me to fully master everything here.