Training took a bit longer than I hoped, honestly
Honestly, when I started with the onboarding and training for the software, I thought it would be a quicker process, maybe a few days at most. But it kind of stretched out a bit longer, probably close to two weeks. A part of it was me having to go back and forth on certain modules because they were a bit detailed and I wanted to make sure I wasn’t missing anything important. The training materials themselves were clear, though, and when I had questions, the support responses were helpful but sometimes not immediate, so that delayed things a little. What stood out was balancing using the dialer and getting familiar with the database at the same time—it wasn't the easiest combo at first. As a result, the onboarding felt a bit stretched; however, it was also really thorough. After getting through it all, I started to feel more confident with the software. So while it took more effort and longer than I initially thought, I do appreciate the detailed approach because it seemed important to avoid gaps. I guess I just underestimated the time commitment that would be involved from my side.