Training took a bit longer but made sense overall
I initially thought the onboarding process would be quicker, but spending extra time turned out to be beneficial. The training modules were arranged in a mostly logical order, guiding me from basic usage of the calling tools to more advanced database features. While some sections felt a bit repetitive, particularly when revisiting setup steps for the dialer, those repetitions helped solidify my understanding. However, I did notice an awkward pause when the system pushed me to wait for an automatic update before moving forward, which felt like unnecessary downtime. That said, the step-by-step navigation during training was clear, and the telephonic support was ready to assist whenever I had doubts. Payment and sign-up were seamless, removing any early friction. Overall, though the process stretched over a few days more than I expected, it allowed me to get comfortable with the software’s workflow and tools. I'd say the time invested was justified, even if some parts could be condensed for efficiency.