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WFHI review

training took a bit long but the onboarding was smooth

3 out of 53 of 5Verified purchaseTraining and onboarding

training took a bit long but the onboarding was smooth

So I started using the training modules and I feels like the overall process was ok but the training itself stretched out a bit longer than I thought it would. The content was detailed though, which helped me get through the onboarding with some ease. What really caught my attention was how the modules connected with the real software features, it made things click somewhat. The onboarding steps were clear and the dashboard was easy to navigate, which was a relief because sometimes tech stuff can feel overwhelming. The calling tools were integrated well and the database feature seemed useful for managing the info, but I still had to rely on support a couple of times when things got tricky. The support team answered my questions but I think the wait time could have been shorter. Invoices and payments were straightforward which took some pressure off. Overall, the training was longer than expected but not frustratingly so, and once I was onboarded I managed to get going without too many hitches. The whole setup could use a tad more speed but it wasnt bad enough to discourage me at all.

Mridula DamleBihar, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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