training took a bit but this stood out
Getting started with the onboarding did take a little longer than I thought it would. I was going through the steps, trying to figure the calling interface and dialer out, and at first, it was a bit confusing walking through all the configuration options. The software itself isn’t the simplest for beginners, but the training helped a lot especially when it came to using the database features effectively. What really caught my attention was how updates were integrated smoothly without interrupting the workflow, which meant I didn’t have to stop and restart everything. Invoices were easy enough to find and understand once I got used to the billing dashboard layout. Telephonic support was there if I needed it but I didn’t have to rely on it too much. Thinking about it now, that seamless auto update was the part I didn’t expect but appreciated the most because it made me feel more confident overall, even if getting fully set up took a little time.