Training toh thik tha, par onboarding bilkul expected ke opposite tha
Main sabse pehle yeh kehna chahunga ki aap logon ka training module jo tha wo acha tha, content thoda relevant aur samajhne layak tha. Lekin jo onboarding ka process tha wo mere liye bahut disappointing tha. Training mein mujhe laga main immediately implement kar sakta hoon jo seekha, par jab software ka use start kiya toh kaafi cheeze samajhne mein takleef hui. Server connect karne ka process expected se jyada cumbersome tha aur dialer feature itna user-friendly nahi tha jitna hona chahiye tha. Mujhe laga ki aap logon ne onboarding ke steps ko optimize nahi kiya hai aur yeh thoda frustrating tha merese jaisa insaan ke liye jo thoda technical background rakhta hai bhi. Onboarding mein ek clearer documentation ya video walkthrough hona chahiye tha jo mujhe step-by-step guide karta. Database management feature ko link karna onboarding mein itna clear nahi tha, is wajah se workflow bhi affected hua. Payment aur invoice process ko thoda aur transparent banaiye taaki users ko confusion na ho. Overall main yeh kahunga ki training mein thoda time dena theek hai par onboarding ko aap logon ko better plan karna chahiye tha taaki jo expect karte hain uske hisaab se wo easily adapt kar saken.