Training toh bilkul clearly explain nahi hui
Mujhe lagta hai jo training aur onboarding session hua, usmein clarity bilkul missing thi. Jo main samajhna chahti thi, wo mujhe clearly explain nahi kiya gaya. Specially software ke naye features aur calling tools ke use karne ka tarika bahut confusing tha. Jab main support se puchti thi, toh wo bhi adhura jawab dete the ya fir mujhe baar baar dusri jagah dekhna padta tha. Automatic updates ne koi fayda nahi diya kyunki wo changes explain nahi kiye gaye the proper tareeke se, isliye mujhe laga ki wo bina soch samjhe keval fayda utha rahe hain. Sign up aur payment ka process bhi mujhe clearly samajh nahi aaya. Agar onboarding mein zyada details aur asli examples hote, toh shayad mujhe ye sab changes samajhne mein madad milti. Bas ye hi missing tha jo mujhe sabse zyada tej struggle karna pada.