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WFHI review

Training toh achhi thi, par support thoda missing

3 out of 53 of 5Verified customerTraining and onboarding

Training toh achhi thi, par support thoda missing

Yaar, training modules start karte samay toh sab fine lag raha tha, sab neat and clear tha but uske baad jab advanced steps pe gaya toh thoda confusion hua. Kaafi cheezein mujhe khud se samajhni padi because guidance thoda kam mila. Onboarding flow fast tha, par jahan pe mujhe detailed help chahiye tha, wahan documentations thode vague the ya example missing tha. Dialer aur database features ko set karne mein time lag gaya kyunki kuch automatic updates ne thoda change bhi kar diya, par telephonic support itna helpful nahi tha jitna chahiye tha. Payment process aur invoice clear the, usmein koi problem nahi aayi. Basically, training okay thi but thoda extra support hona chahiye tha jas se confidence ban jata.

Naveen IngleBihar, IndiaExperience: Published:
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