Training to expectation ke bilkul alag tha, kaafi frustration hua
Maine socha tha ki training aur onboarding bilkul logical order me hoga, par yeh process toh ulta-pulta lag raha tha. Sabse pehle sign-up process thoda confusing tha, jisme clear steps nahi diye gaye ki pehle kya karna hai. Fir jab training start hui, toh jo basic cheezein sikhani thi woh baad me aayi aur advance topics ko pehle cover kar diya gaya, jo mere liye samajhna mushkil tha. Dialer aur calling tools ke baare me bhi thoda clarity ki kami thi, use karne me problem hui because steps properly detail me nahi diye the. Database feature pe training adhura chhoda gaya tha, iss wajah se mujhe lagta hai time waste hua aur actual kaam me dikkat aayi. Automatic updates ke baare me bhi bataaya nahi gaya, ki yeh kaise kaam karte hain ya kab update hoga software. Overall, mere liye yeh onboarding experience helpful nahi raha. Mujhe laga mera jo software seekhne ka plan tha, woh bilkul sahi sequence me nahi hua. Maine jitna socha tha utna benefit nahi mil paaya training se, aur frustration badhta hi gaya kyunki samajh nahi aa raha tha ki kaunse step me kya karna chahiye.