Training thodi slow thi aur support response perfect nahi tha
Maine training shuru ki WFHI ke software ke liye, par mujhe laga ki logon ka responsiveness thoda kam hai. Jab bhi maine specific sawal kiye to turant reply nahi mila, aur kai baar mujhe follow-up karna padta tha. Training materials adequate the, lekin thoda zyada interactive hone chahiye the taaki user feedback ke saath adjustment ho sakta. Onboarding process general instructions deta hai, par individual help limited lagi, jiski wajah se thoda confusion raha kuch features ko implement karne mein. Support team se baat karna fine tha, par woh expected tezi nahi dikhayi. Jo chiz achi lagi woh yeh ki software mein updates automatic aate hain jo mere liye ek plus point tha. Overall, mujhe lagta hai ki training aur support ko thoda zyada prompt aur engaging banana chahiye taaki nayi users ko zyada madad mile.