Training thodi aur ongoing guidance ki kami thi
Main training aur onboarding ko lekar usually jyada demands nahi rakhti, par mujhe laga ki yahan par setup ka jo initial phase tha, wo toh theek tha, lekin baad mein agar koi naye feature ya update aata hai, toh uska continuous training ya ongoing guidance thoda kam mehsoos hua. Jo ek baar ka setup hai, usmein clarity hai aur steps samajhne mein bhi easily chalti thi, par jab software ke andar kuch nayi cheezein add hoti hain, toh mujhe lagta hai ki uske liye aur training material ya small tutorials hone chahiye. Ho sakta hai ki ye sab users ke alag-alag experience par depend karta ho, par mere liye yeh thoda missing part tha. Telephonic support ne help ki thi, par jyada tar queries ko main khud handle karni padi. Setup ka main structure achha hai, par dono ek baar ke liye aur phir time-to-time jo training ya help chahiye, usmein thoda gap raha.