Training thik tha but support ne disappointment diya
Mera experience training aur onboarding ka thoda mixed raha but overall verdict yeh hai ki main zyada impressed nahi thi. Training material theek tha, samajhne mein thoda help karta tha, lekin jaise hi main kuch issues ke saath support ko contact karne lagi toh lagne laga ki yeh system ready nahi hai. Support team se baat karte waqt baar baar wait karna pada aur mujhe apni baat baar baar repeat karni padhi, jo frustrating tha. Call dialer use karne mein technical glitches aaye the, aur issues solve karne mein samay laga. Software ke automatic updates ne kuch improvements laaye, but kabhi kabhi naye bugs ke saath bhi aaye. Onboarding ke steps logically kaam nahi karte lag rahe the, jiski wajah se process aur zyada complicated ho gaya tha. Payment aur invoice milna time par tha, woh ek achhi baat thi, par overall jab baat support ki aayi toh wo kabhi satisfactory laga nahi. Maana ki system mein potential hai par jab support hi attention nahi deta toh problem hoti hai. Mera bas yeh kahna hai ki agar support system improve nahi hua toh main reuse karne ko ready nahi hoongi.