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WFHI review

Training thik hai, par onboarding me kaafi confusion tha

2 out of 52 of 5Unverified experienceTraining and onboarding

Training thik hai, par onboarding me kaafi confusion tha

Mujhe kehna hoga ki training achhi thi, par onboarding process itna seamless nahi tha jitna expect kar rahi thi. Pehle din se hi mujhe lag raha tha ki kaafi steps clear nahi hain, especially jab dialing tools ki baat aayi. Training sessions me kuch useful tips mili thi jo mai apne daily workflow me use karti hoon, lekin jab actual software setup karna start kiya, toh bahut confusion raha ki kaunse modules pe kaam karna hai pehle. Support team ne thoda help kiya, lekin sab cheezein itni fast nahi hui jitni honi chahiye thi. Mujhe age bhi shayad thodi assistance ki zarurat padegi, kyunki har naye update ke sath cheezein change hoti rehti hain, aur unke documentation me har baar thoda delay hota hai. Jo training sessions thi unka content theek tha, par unke flow aur structure ko thoda aur user-friendly banana chahiye. Overall, mujhe laga ki software ka basic interface acha hai aur dialer tools çalış karte hain, par guidance aur training ke beech acchi coordination nahi thi, jiski wajah se mujhe khud se zyada seekhna pada aur thoda frustrating experience raha. Isi wajah se aage bhi mujhe help leni padegi takki main confidently software use kar saku. Mujhe umeed hai ki future me onboarding process ko streamline karenge takki naye users ko aasani ho aur unhe zyada assistance ke bina kaam karne ki facility mile. Tab tak, mujhe lagta hai ki main thoda confusion ke sath software use karti rahungi.

Gauri GhoshWest Bengal, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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