Training thi theek par support response thoda slow tha
Training aur onboarding experience mein, sabse achhi baat thi ki training material organised tha aur steps logically presented the. Par jo main dikkat mehsoos kar rahi thi, woh thi training team ki responsiveness. Jab maine training ke dauran kuch questions support ko bheje, toh unka response expected se zyada slow tha. Kabhi kabhi lagta tha ki queries chali gayi hongi kyunki follow-up karna padta tha. Is se mujhe apni onboarding process mein delay mehsoos hua. Jo ek positive baat hai, woh yeh ki support calls mein takraar nahi hoti thi aur unka tone professional tha. Lekin jab urgency ki zarurat hoti hai, tab slow replies thoda frustration create karte hain. Training content ka quality theek tha, lekin agar response time improve hota toh ye experience aur behtar hota. Bas ek choti si kami thi jo training ke overall process ko thoda affect karti thi. Baaki sab thik tha, bas thoda jaldi support replies ki umeed thi.