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WFHI review

Training thi okay, but log responsive kam

3 out of 53 of 5Unverified experienceTraining and onboarding

Training thi okay, but log responsive kam

Training aur onboarding ke dauran mujhe laga ki logo se support mil sakta hai easily, par jo reaction mila woh thoda slow tha. Explain karne ke baad bhi kai baar mujhe same cheeze repeat karni padti thi jo exhausting thi. Software ke basic functions samajhne mein zyada dikkat nahi thi, lekin jab advanced features use karne ki koshish ki, toh response der se mila aur kabhi kabhi meaning clear nahi hota tha. Database feature ko align karna apne workflow ke saath thoda confusing tha, aur dialer setup bhi thoda complex lag raha tha initially. Sign-up simple process tha, par payment aur invoices samajhna thoda confusing hua tha jab error messages aaye. Automatic updates thik-thak chal rahi thi, kabhi kabhi interruptions bhi hua. Overall, mujhe training mein zyada prompt support ki umeed thi, aur yeh thoda surprising tha ki woh consistent nahi tha. Lagta hai software kaafi functional hai, par support team ko aur responsive hona chahiye, takki naye users ko comfy feel ho setup mein.

Ranjana MaheshwariChandigarh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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