Training thi confusing, onboarding expectations clear nahi the
Main initial training aur onboarding ke baare mein kuch mixed feelings rakhti hoon. Jab maine WFHI software join kiya, mujhe laga tha ki training sessions se mujhe poora confidence milega software use karna ke liye, par reality mein training thodi adhuri aur scattered lagi. Jo basics sikhaye gaye wo theek thaak the, lekin deeper functionalities ka detail samajhna mushkil hua, jiske wajah se software ki full potential tak pohanchna mushkil raha. Onboarding flow bhi utna seamless nahi tha jitna expect karti thi, sign-up ke baad invoice aur payment process clear nahi tha, isliye thoda confusion hui. Calling tools aur dialer start mein theek kaam karte the, par jab advanced features ka use karna tha tab problems aye. Database functionality bhi utni user-friendly nahi lagi. Support team se contact kiya toh response aaya, lekin madad limited lagi mujhe. Training aur onboarding ke aspects thoda disappointing rahe, par agar aap basic usage ke liye hain toh shayad thik ho sakta hai. Mere liye expectations ke mukable experience thoda unsatisfactory tha.