Training theek thaak tha, lekin onboarding thoda confusing tha
Jab main training aur onboarding start kiya, toh overall experience positive tha. Training sessions mein kaafi acha content tha jo ki software ke basic workflows ko cover karta tha. Lekin jab onboarding flow mein database setup aur dialer integration ki baat aayi, toh thoda confusion hua. Kuch steps mujhe khud se samajhne pade, jaisa ki automatic updates kaise kaam karte hain aur sign-up process mein kuch details thodi unclear thi. Training materials mein clarity thi, par practical implementation mein kuch chize mujhe troubleshoot karni padi. Calling tools week-long use karne par kaafi reliable lage, aur support team ne calls mein patience se samjhaaya. Payment aur invoicing mein bhi koi dikkat nahi aayi, sab straightforward tha. Ek chiz jo alag lagi, wo yeh ki main onboarding ke dauraan kabhi kabhi proactive help nahi mila. Bas woh chhota sa aspect tha jo thoda better ho sakta tha. Baaki sab milakar, main kaafi satisfied hoon aur agle tools bhi use karte rahunga.